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Case 01 · Waitrose
Waitrose logo

Lower Prices.Higher Costs.

Campaign Strategy · Art Direction · Outdoor Posters · Packaging
Waitrose — hero
The strategy
Get

Price-conscious UK shoppers

Who

Think Waitrose is expensive

To

Understand that higher prices protect better standards

By

Showing the people, farming and care behind every price

The problem

UK shoppers are comparing Waitrose to cheaper supermarkets and questioning why they should pay more. On the shelf, price is the only number they see.

The insight

Cheap food hides the real cost. When prices are pushed down, the cost does not disappear. It moves backwards through the chain — onto farmers, workers, welfare standards, ingredients and food quality. So Waitrose is not just charging more. Waitrose is choosing not to cut the things that make food better.

The idea

LOWER PRICES. HIGHER COSTS. A campaign that shows what sits behind the price — barcode visuals, farmers, food production and receipts — carried through outdoor posters, in-store sampling and packaging takeovers.

Gallery
8 assets
Waitrose asset 1
Waitrose asset 2
Waitrose asset 3
Waitrose asset 4
Waitrose asset 5
Waitrose asset 6
Waitrose asset 7
Waitrose asset 8
The second execution

Little Heroes

The people behind the price, shrunk to shelf height. A set of collectable mini figures of the farmers, fishers and partners who make Waitrose cost what it costs — given away in-store and hidden in packaging takeovers.

Unboxing…
№ 01 · Farmer
Rowan
Drag to spin
Unboxing…
№ 02 · Fishmonger
Finn
Drag to spin
Unboxing…
№ 03 · Delivery Driver
Pippa
Drag to spin
Unboxing…
№ 04 · Checkout Partner
Dot
Drag to spin
Unboxing…
№ 05 · Butcher
Arlo
Drag to spin
Unboxing…
№ 06 · Baker
Bea
Drag to spin
Unboxing…
№ 07 · Café Partner
Milo
Drag to spin
Unboxing…
№ 08 · Florist
Olive
Drag to spin
Unboxing…
№ 09 · 9 to collect
Blind Bag
Drag to spin
The third execution

What We Refuse to Cut

A people-sized tasting activation. Partners hand out samples of the food that fair pay and high standards make possible — under the four things Waitrose refuses to cut: British farming, animal welfare, fair pay and quality ingredients.

What We Refuse to Cut — 1
What We Refuse to Cut — 2
What We Refuse to Cut — 3
What We Refuse to Cut — 4
The fourth execution

Barcode Takeover

The barcode becomes the message. Own-label packaging where the lines shoppers scan at the till grow into the farms behind them — fields, tractors, hedgerows and the people who work them.

Barcode Takeover — 1
Barcode Takeover — 2
Barcode Takeover — 3
Barcode Takeover — 4
Barcode Takeover — 5
The fifth execution

Receipt of Reasons

Every shop ends with two receipts. The first lists what you paid. The second — the Receipt of Reasons — lists what you paid for: fair pay for farmers, higher welfare standards and support for British farming.

Receipt of Reasons — 1
Receipt of Reasons — 2
The placements

Out In The Wild

The campaign at street level — tube station corridors, storefront windows, in-store walls and roadside 48-sheets, all carrying the same line: Lower Prices. Higher Costs.

Out In The Wild — 1
Out In The Wild — 2
Out In The Wild — 3
Out In The Wild — 4
The film

The 30-Second Spot

A price label drops from £2.80 to £2.50 — and the barcode stretches into crop rows, farms, herds and the people who pay for that drop. Thirty seconds from shelf to field and back, closing on the line: Real value backs British farming.

Storyboard — Lower Prices. Higher Costs., 30-second film
01Storyboard — Lower Prices. Higher Costs., 30-second film